Terms and Conditions of Use

We Take Care of Us last updated the Terms of Use
Last Updated: April 1, 2026

Agreement to Terms of Use

BY CLICKING “I AGREE,” CHECKING A RELATED BOX TO SIGNIFY YOUR ACCEPTANCE, USING ANY OTHER ACCEPTANCE PROTOCOL PRESENTED THROUGH THE SERVICE (AS DEFINED BELOW) OR OTHERWISE AFFIRMATIVELY ACCEPTING THESE TERMS AND CONDITIONS, YOU ACKNOWLEDGE THAT YOU HAVE READ, ACCEPTED, AND AGREED TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT CREATE AN ACCOUNT OR USE THE SERVICE. YOU HEREBY GRANT AGENCY AUTHORITY TO ANY PARTY WHO CLICKS ON THE “I AGREE” BUTTON OR OTHERWISE INDICATES ACCEPTANCE TO THESE TERMS AND CONDITIONS ON YOUR BEHALF.

DISPUTE RESOLUTION: UNLESS YOU TIMELY OPT-OUT OF ARBITRATION IN ACCORDANCE WITH THESE TERMS AND CONDITIONS, YOU AND WE AGREE THAT ALL DISPUTES BETWEEN YOU AND US OR YOU AND THE MEDICAL GROUPS OR PROVIDERS ARISING OUT OF OR RELATED TO THESE TERMS AND CONDITIONS OR THE SERVICE, WITH LIMITED EXCEPTIONS, WILL BE RESOLVED BY BINDING AND FINAL ARBITRATION AND YOU AND WE WAIVE ALL RIGHTS TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION, AS FURTHER SET FORTH BELOW. WE EXPLAIN SOME EXCEPTIONS AND HOW YOU CAN OPT OUT OF ARBITRATION BELOW.

IF YOU HAVE A MEDICAL EMERGENCY, SEEK IN-PERSON EMERGENCY CARE IMMEDIATELY OR DIAL 911. THE SERVICE IS NOT APPROPRIATE FOR ALL MEDICAL CONDITIONS OR CONCERNS. THIS AGREEMENT IS SUBJECT TO CHANGE AS PROVIDED HEREIN.

These Terms of Use govern your access to and use of www.wetakecareofus.com (the "Platform"), owned and operated by We Take Care of Us LLC ("Company," "we," "us," or "our") and all related services offered by Company (the “Services”). Please see the “Limited Use and Availability” Section of this Agreement for more information regarding use of the Service by minors and applicable limitations on such use. Notwithstanding the foregoing, the Service is not intended for individuals under the age of thirteen (13).

Acceptance of Terms and Conditions

By continuing to use the Platform and Services, you further agree as follows:

  1. You understand and agree that these Terms are a legally binding agreement and the equivalent of a signed, written contract. The Terms are effective immediately upon your use of the Services.

  2. You will use the Platform and Services in a manner consistent with applicable laws and regulations and these Terms, as may be amended by Company from time to time.

  3. You understand, accept, and have received these Terms and the Privacy Policy, and acknowledge your ability to access these Terms and the Privacy Policy at will.

Your Relationship with Us

We make available to individuals who register as users of the Service (“Users”) certain products and services sold or offered by Company or by third party medical providers, pharmacies, or other support staff via our Service. Our Service provides access to prescription fulfillment services (“Pharmacies”). You agree and understand that your prescription(s) may be filled by and transferred between any of the Pharmacies, and you agree that the Service may do so on your behalf. We may also provide you with access to a U.S. licensed healthcare provider who offers certain healthcare services through the Platform (“Providers”) and non-clinical support staff (“Support Staff”). By accepting this Agreement, you acknowledge and agree that any services you receive from Pharmacies, Providers through the Platform are also subject to this Agreement, and that Pharmacies, Providers, and certain Support Staff are third party beneficiaries of this Agreement.

We do not control or interfere with the practice of medicine or mental health care by the Providers, each of whom is solely responsible for directing the medical care and/or treatment they provide to you. By accepting this Agreement, you acknowledge and agree Company is not a healthcare provider and that by using the Service, you are not entering into a doctor-patient or other health care provider-patient relationship with Company. By using the Service, you may, however, be entering into a doctor-patient or other health care provider-patient relationship with one or more Providers. Further, we do not control or interfere with any professional service provided by the Pharmacies or Support Staff, each of which is solely responsible for their provision of professional services rendered via the Service.

By accepting this Agreement, you acknowledge and agree that the Providers may send you messages, reports, and emails via the Service regarding your results, diagnosis and/or treatment. You understand and agree that Company is not responsible for the security or privacy of communications services you use to receive the aforementioned messages, reports, and emails sent via the Service. You further understand and agree that it is your sole responsibility to monitor and respond to these messages, reports, and emails and that neither Company nor the nor any Provider or Support Staff will be responsible in any way and you will not hold Company or any Provider or Support Staff liable for any loss, injury, or claims of any kind resulting from your failure to read or respond to these messages or for your failure to comply with any treatment recommendations or instructions from the Provider or Support Staff.

While you are not establishing a doctor-patient or other health care provider-patient relationship with Company, by using the Service, you are establishing a direct customer relationship with Company to use the Service. In connection with such relationship, you may provide to us, or cause to be provided to us on your behalf, personal information, including health information, that is subject to use by us in accordance with our Privacy Policy. Please refer to the “Privacy Policy” section and the “Protected Information” section below for additional information.

Notice Regarding Your Financial Responsibility for Services

Company and Providers are not enrolled with, and are not participating providers with, any federal or state healthcare programs (i.e., Medicare, Medicaid) for the provision of any health care or mental health services or supplies and, as such, neither you nor Company nor Providers may receive payment from such programs for the services or products provided to you nor Company or Providers. By choosing to use the Service, you are specifically choosing to obtain products and services on a cash basis outside of any federal or state healthcare program. Thus, you are solely responsible for the costs of any service or product provided to you.

By agreeing to use the Service, you acknowledge and agree that (1) you are explicitly choosing to obtain products and services on a cash basis outside of any federal or state healthcare program and you have sole financial responsibility for all services or products provided to you by or through the Service; and (2) neither you nor Company nor Providers nor Pharmacies will submit a claim for reimbursement to any federal or state healthcare program for the costs of the services and products provided to you through the Service.

Prescription Products

Certain products available through the Platform require a valid prescription by a licensed healthcare provider. You will not be able to obtain a prescription product unless you have completed a consultation with one of the Providers, the Provider has determined the prescription product is appropriate for you and the Provider has written a prescription.

If a Provider determines a prescription product is appropriate for you and writes a prescription, you will receive information about your options for filling the prescription.

Prescription products available through the Platform are “Third-Party Goods and Services” as described in the Third-Party Goods and Services section of this Agreement.

Third-Party Components

Our Services may utilize third-party applications or components, including Spruce, which may include video conferencing or messaging technology, databases, calendars, and the like (collectively, “Third-Party Components”). Company expressly disclaims any responsibility or liability for any act, omission, or occurrence related to or in connection with any Third-Party Component, and your use of any Third-Party Component shall be subject to the terms and conditions applicable thereto. 


DISCLAIMER REGARDING PLATFORM CONTENT

No Professional Advice

Information and resources offered on the Platform are intended to provide general information only and are not intended to be a substitute for professional legal or medical advice, diagnosis, or treatment. Company does NOT provide medical OR legal advice.

By accepting these Terms, you acknowledge and agree that Company is not a legal or health care professional and does not provide legal, medical, or other professional advice. YOU ACKNOWLEDGE AND AGREE THAT COMPANY IS IN NO WAY PROVIDING LEGAL ADVICE, MEDICAL DIAGNOSIS OR TREATMENT TO YOU. YOU FURTHER ACKNOWLEDGE AND AGREE THAT THE INFORMATION, REOURSES, AND OTHER ITEMS REFERENCED AS PART OF THE Platform AND SERVICES ARE NOT INTENDED AS A RECOMMENDATION OR ENDORSEMENT OF ANY COURSE OF ACTION, INFORMATION, OR PRODUCT.

General information available through the Platform about pregnancy, reproductive health, symptomology, treatment options, and other educational resources is provided for general educational purposes only. THE Platform CANNOT AND IS NOT DESIGNED, INTENDED, OR APPROPRIATE TO REPLACE THE RELATIONSHIP BETWEEN HEALTH CARE PROFESSIONALS AND PATIENTS OR TO ADDRESS INDIVIDUAL MEDICAL CONDITIONS AND SHOULD NOT BE USED IN THOSE CIRCUMSTANCES. Never disregard, avoid, or delay obtaining medical advice from a physician or other qualified healthcare professional because of something contained in the Platform. If you have or suspect that you have an urgent medical problem or condition, please contact a qualified healthcare professional immediately.

External Websites and Resources

The Platform may contain links to external third-party websites or resources as a convenience to you. The inclusion of any link on the Platform does not imply an approval, endorsement, or recommendation of that website or information contained therein. Company makes no representation or warranty regarding the accuracy of any content contained on any third-party website. In addition, Company does not guarantee that any third-party website or resource listed on the Platform will be available at the time of your inquiry.

You acknowledge and agree that your access to or use of any external website that may be listed on the Platform is NOT governed by these Terms or our Privacy Policy, and is subject to that third party website’s own rules and policies. Company expressly disclaims any liability related to your use of any external website or service.

USE OF THE Platform AND SERVICES

Company grants you permission to access the Platform and use the Services subject to the restrictions in these Terms. Your use of the Platform and Services is at your own risk, including the risk that you might be exposed to content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate.

Company may, in its sole discretion, discontinue or alter any aspect of the Platform or Services, including, but not limited to, (i) restricting the time of availability, (ii) restricting the availability and/or scope of the Service for certain platforms (i.e., computer types and operating systems), (iii) restricting the amount of use permitted, and (iv) denying, restricting or terminating your right to use all or part of any Service, at any time, in our sole discretion and without prior notice to you.

Geographic Limitation

The Services are intended for Users located within the jurisdiction of the United States. While the Platform may be accessed from every state in the United States, neither the Platform nor Services are targeted to individuals domiciled or located in any particular state or jurisdiction. Certain U.S. states and territories may have varying laws and regulations applicable to your use of the Services. Therefore, the Services that are available to you may depend on your state of residence and/or the location you are in at the time you access the Platform or Services. We encourage you to become familiar with applicable laws and regulations in your state prior to using the Services.

User Registration

To access certain Services, you may be required to create an account on the Platform by providing certain information about yourself, including your e-mail address and password (“Credentials”). You agree to provide true, accurate, complete, and correct information at the time of registration, and to promptly update this information as needed so that it remains true, accurate, complete, and correct. If Company suspects that your information is untrue or inaccurate, not current, or incomplete, Company may, in its sole discretion, deny, suspend or terminate your account and access to the Services.

If you become a registered User of the Platform, you accept responsibility for all activities and actions taken under your account. You are responsible for maintaining the confidentiality of your account, and you should keep your Credentials private and not share them with anyone else. If you believe that someone has accessed the Platform or Services using your Credentials without your permission, contact us immediately at info@wetakecareofus.com‍ ‍

Authorization

You authorize Company to use any information you provide to us for the purpose of providing the Services to you. By submitting information through the Platform, you represent that you are the owner of the information and are entitled to disclose it to Company for use for this purpose, without limitations and without any particular time limit. Any personally identifiable information supplied to Company will be subject to the terms of our Privacy Policy.

Privacy & Security Protection

We value your privacy and are committed to keeping your personal information confidential. Depending on your place of residence, you may have legal rights with respect to your personal information, including rights of access, correction, deletion, portability, and the right to opt out of certain uses of personal data. California residents may exercise rights under the California Consumer Privacy Act (CCPA). Please see our Privacy Policy for an explanation of our privacy practices, the data we collect from you, how we use that data, and your rights regarding your data. By clicking “I Agree,” accessing or using the Platform or Services, or by downloading, viewing, or uploading any content through the Platform or Services, you acknowledge and agree to the provisions of the Privacy Policy and affirm that the Privacy Policy is a part of this Agreement.

In the event of a data breach involving your personal information, Company will notify you as required by applicable law and will take commercially reasonable steps to mitigate the impact.

Restricted Use

You may use this Platform and any Services for personal, non-commercial purposes only. Use of Platform and Services is permitted only to the extent that you obey all laws, rules, and regulations applicable to such use. You shall not (i) impersonate any person or entity, or use or provide any fraudulent, misleading or inaccurate information; (ii) harass or threaten any person; (iii) access or use another User’s account without permission, or solicit another User’s login information; (iv) “frame” or “mirror” any portion of the Services; (v) use any robot, spider, Platform search/retrieval application or other manual or automatic device or process to retrieve, index, “data mine” or in any way reproduce or circumvent any aspect of the Services; (vi) harvest or collect information about or from Providers or other Users; or (vii) use the Services on behalf or for the benefit of any third-party, unless otherwise required by law.

CANCELLATIONS AND REFUND POLICY

We understand that circumstances change. This policy outlines your rights and obligations with respect to cancellations and refunds when purchasing services from WTCOU LLC. We ask that all refund and cancellation concerns be directed to us directly before initiating any dispute with your bank or payment provider. By purchasing from us, you agree to follow this process first. Please refer to the Chargeback Disputes & Waiver of Confidentiality section of these Terms for further information.

Cancellations

All care purchased at the Community Care Rate or above includes a $25 processing fee. Cancellations initiated prior to processing your request for care will be eligible for a full refund. Cancellations initiated after our team has processed your intake request and transmitted your request to the designated provider will be subject to forfeiture of the $25 processing fee.

In the case of virtual appointments, cancellations initiated >24 hours prior to the scheduled appointment will be eligible for full refund. No-shows (failure to attend or notify us of a cancellation) will be treated as a late cancellation and full payment will be retained.

Refunds

Refund requests must be initiated by contacting us in Spruce. Refunds, where applicable, will be processed within 3 business days, to the original payment method. Processing fees are non-refundable unless otherwise agreed in writing.

Exceptions

We Take Care of Us reserves the right to make exceptions to this policy at its sole discretion in cases of documented emergency or extenuating circumstances. Any exceptions granted do not constitute a waiver of this policy for future transactions.

CHARGEBACK DISPUTES & WAIVER OF CONFIDENTIALITY

By completing a purchase with this Platform, you agree that in the event you initiate a chargeback, payment dispute, or reversal claim with your bank, credit card provider, or payment processor, you expressly waive any expectation of confidentiality with respect to communications between you and WTCOU LLC.

This includes, but is not limited to, text messages, reports, voice notes, emails, Spruce messages, and any other correspondence exchanged in connection with your purchase or the services received, or any agreement made between the parties.

WTCOU LLC reserves the right to submit any such communications, along with any other relevant documentation, to the applicable financial institution, payment processor, or dispute resolution body for the purpose of contesting the claim and demonstrating the validity of the transaction.

This waiver applies from the date of purchase and remains in effect for the duration of any dispute or chargeback process.

INTELLECTUAL PROPERTY

Site Ownership & Copyright

This Platform and all Platform content—including but not limited to all files, text, graphics, logos, images, audio clips, digital downloads, and data compilations—is the property of Company or its licensors and is protected by common law intellectual property rights and international "proprietary rights" standards. Company and its licensors retain and reserve all such proprietary rights to such content, which may not be copied, distributed, republished, framed, licensed, sublicensed, downloaded, displayed, posted, sold, resold, or transmitted in any form or by any means, in whole or in part, without Company’s prior written consent, except that such content may be viewed, downloaded, printed, and distributed for your personal use.

Any other use of the content from the Platform without prior written authorization of Company is prohibited. Any breach of these conditions will automatically terminate your permission to use the Platform and the Services.

Agreement Regarding Proprietary Rights

You agree that you will not infringe upon any copyright, trademark, patent, or other proprietary rights of Company or its licensors, that you will not copy the Platform in whole or in part except as expressly authorized in the Terms or by Company in writing, and that you will not decompile, reverse engineer, disassemble, or create derivative works of any work or software or other content or processes accessed through or on the Platform.

Notice of Infringement

If, as a result of your use of the Platform, you believe that any content of the Platform or use or operation of the Platform infringes any patent, trademark, copyright, or other intellectual property right that you own or control, you agree to provide written notice to Company prior to the commencement of any legal action. A copy of such notice shall be sent to info@wetakecareof.us.

WARRANTY DISCLAIMERS & LIMITATION OF LIABILITY

Disclaimer of Warranties

THE Platform AND THE CONTENT AVAILABLE THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOU EXPRESSLY AGREE THAT USE OF THE Platform AND/OR SERVICES IS AT YOUR SOLE RISK.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE Platform AND SERVICES ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM COMPANY OR THROUGH THIS Platform WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

WITHOUT LIMITING THE FOREGOING, COMPANY, DOES NOT WARRANT THAT THE CONTENT OF THE Platform IS ACCURATE, RELIABLE OR CORRECT; THAT THIS Platform WILL MEET YOUR REQUIREMENTS; THAT THIS Platform WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THIS Platform IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THIS Platform IS DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD.

COMPANY DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD-PARTY THROUGH ANY HYPERLINKED WEBSITE OR SERVICE, AND COMPANY WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

Limitation of Liability

THE USER’S SOLE REMEDY FOR DISSATISFACTION WITH THE Platform AND ANY OF OUR SERVICES IS TO STOP USING THE Platform OR SERVICE. YOU AGREE THAT, UNDER NO CIRCUMSTANCES, SHALL ANY OF THE COMPANY PARTIES BE LIABLE FOR DAMAGE RESULTING FROM YOUR USE OR INABILITY TO USE THIS Platform OR SERVICES. THIS PROTECTION COVERS CLAIMS BASED ON WARRANTY, CONTRACT, TORT, STRICT LIABILITY, AND ANY OTHER LEGAL THEORY. THIS PROTECTION COVERS ALL LOSSES AND CLAIMS OF ANY TYPE INCLUDING, WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, RELIANCE, CONSEQUENTIAL, EXEMPLARY, AND PUNITIVE DAMAGES, PERSONAL INJURY/WRONGFUL DEATH, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION.

BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH STATES, COMPANY’S LIABILITY IS LIMITED AND WARRANTIES ARE EXCLUDED TO THE GREATEST EXTENT PERMITTED BY LAW, BUT SHALL, IN NO EVENT, EXCEED THE GREATER OF (1) $100.00 OR (2) THE TOTAL AMOUNT PAID BY YOU TO COMPANY FOR SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM. ANY CLAIM ARISING FROM THE USAGE OF THE Platform OR SERVICES MUST BE BROUGHT WITHIN ONE (1) YEAR OF THE OCCURRENCE OF THE EVENT FROM WHICH THE CLAIM AROSE.

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Company, its subsidiaries, affiliates, officers, partners, directors, employees, agents, and suppliers from and against any claim, demand, action, judgment, damages, penalties, and costs, including reasonable attorney's fees, made or incurred by any third party arising out of or related to your use of the Platform or Services, any content you transmit via the Platform, or your violation of these Terms, including, but not limited to (a) any material provided by you that infringes any copyright, trademark, trade secret, trade dress, patent, or other intellectual property right of any person or defames any person or violates any rights of publicity or privacy; (b) any misrepresentation made by you in connection with your use of the Services; (c) any non-compliance by you with the Terms; and (d) claims brought by persons or entities other than the parties to the Terms arising from or related to your access and use of the Platform or Services, including the information obtained through the Platform or Services. 

IF YOU ARE A CALIFORNIA RESIDENT, YOU AGREE TO WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”

APPLICABLE LAW & DISPUTE RESOLUTION
*PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS*

Applicable Law

These Terms are governed by and shall be construed in accordance with the laws of the California, U.S.A., without giving effect to its conflicts of law provisions. Except as otherwise provided in the following paragraphs, you agree to submit to the personal and exclusive jurisdiction and venue of the courts located within the California. You agree that any claim or cause of action arising out of or related to these Terms or to the use of the Platform or any Services must commence within one (1) year after the claim or cause of action arose; otherwise, such claim or cause of action is permanently barred, regardless of any statute of limitations to the contrary.

Agreement to Arbitrate

We want to understand and address any concerns that may arise quickly and to your satisfaction. If you have any concerns or complaints regarding the Platform or Services, please contact us info@wetakecareof.us‍ ‍

In the unlikely event that we are unable to resolve you complaint, or if we have not been able to resolve a dispute with you after attempting to do so informally (including, but not limited to, any alleged breach of the Terms), the dispute shall be resolved through binding arbitration, which is often faster, less expensive, and less formal than a lawsuit in court. Instead of a judge or a jury, the dispute will be decided by a neutral arbitrator who has the power to award the same damages and relief that a court can. You agree that any dispute will be exclusively, fully, and finally resolved using binding arbitration through the American Arbitration Association. BY AGREEING TO ARBITRATE, YOU WAIVE YOUR RIGHT TO HAVE YOUR CASE DECIDED BY A JURY.

Arbitration Procedure

Arbitration will occur by the American Arbitration Association under its Commercial Arbitration Rules and Supplementary Procedures for Consumer-Related Disputes (the “Supplementary Procedures”), as amended by the Terms. The Supplementary Procedures are available online at www.adr.org.

Arbitration proceedings shall be confidential and shall be conducted in a manner that preserves such confidentiality. To the extent that the arbitrator deems reasonable, the arbitrator shall conduct hearings, if any, by teleconference or videoconference, rather than by personal appearances. In the event that any in-person appearances are required by the arbitrator, such appearances shall be held in the state of California.

The arbitrator’s decision shall be based upon the laws of the California without giving effect to any conflicts of law principles. The arbitrator’s award shall be final, binding, and non-appealable, and may be entered as a judgment in any court of competent jurisdiction. The foregoing shall not preclude Company from seeking injunctive relief in a court of law or equity for protection of its intellectual property rights (including the rights of its licensors).

Waiver of Class Actions or Joint Claims

ARBITRATION UNDER THIS AGREEMENT SHALL PROCEED SOLELY ON AN INDIVIDUAL BASIS. CLASS ARBITRATIONS, CLASS ACTIONS, PRIVATE ATTORNEY GENERAL ACTIONS, AND JOINT OR CONSOLIDATED ACTIONS ARE NOT PERMITTED. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN ANY CLASS ACTION AGAINST COMPANY.

The arbitrator’s authority to resolve and make written awards is limited to claims between you and Company alone. Claims may not be joined or consolidated unless agreed to in writing by all parties. No arbitration award or decision will have any preclusive effect as to issues or claims in any dispute with anyone who is not a named party to the arbitration. Notwithstanding any other provision of these Terms, and without waiving either party’s right of appeal, if any portion of this provision is deemed invalid or unenforceable, then the entire Agreement to Arbitrate (other than this sentence) shall not apply.

GENERAL CONTRACT TERMS

Amendment

We reserve the right to update, amend, or otherwise change the Terms at any time. We will provide notice of material changes by email to the address associated with your User account (if applicable) and/or by posting a notice on the Platform. Use of the Services after publication or notice, as applicable, shall constitute your acceptance of the revised Terms. We encourage you to bookmark this page and to periodically review it to ensure familiarity with the most current version of the Terms.

Termination

Company reserves the right to terminate your use the Platform or Services, and to block or otherwise prevent your future access to and use of the Platform or Services, at our sole discretion and with or without notice to you. You agree that Company shall not be liable for the termination of your use of or access to the Platform or Services, or for any harm caused thereby. In the event of such termination, you agree that the provisions regarding Intellectual Property, Warranty Disclaimer and Limitations of Liability, Indemnification, Termination, Privacy, and Applicable Law shall survive any such termination.

Non-Assignment

You may not assign any rights or obligations under this Agreement without Company’s prior written consent. Any assignment by you of the foregoing other than as provided for in this section shall be null and void.

Waiver

No waiver of any provision or any right granted in this Agreement will be effective unless set forth in a written instrument signed by the waiving party. No waiver by either party of any breach or default under the Terms shall be deemed a waiver of any continuing or subsequent breach or default. For the avoidance of doubt, any failure by Company to enforce any provision of the Terms or to exercise a related right shall not constitute a waiver of that provision or right.

Severability

If any provision of this Agreement is held to be unlawful, void, or unenforceable by a court or other tribunal of competent jurisdiction, then that provision shall (i) be deemed severable from the Terms, (ii) be enforced to the fullest extent allowed by law as to give effect to the intention of the parties, and (iii) not affect the validity and enforceability of any remaining provisions.

Entire Agreement

These Terms constitute the entire agreement between you and Company with respect to the subject matter hereof, and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Company with respect to such subject matter.

Notice of Copyright Infringement (DMCA)

We Take Care of Us LLC respects the intellectual property rights of others and expects users of the Platform to do the same. If you believe that any content appearing on the Platform infringes your copyright, you may submit a written notice of claimed infringement to our designated agent at the address below. Your notice must include the following information, as required by the Digital Millennium Copyright Act (17 U.S.C. § 512):

  1. A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest;

  2. A description of the copyrighted work that you claim has been infringed;

  3. A description of where the allegedly infringing material is located on the Platform, with enough detail for us to locate it;

  4. Your name, address, telephone number, and email address;

  5. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

  6. A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Please note that under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing may be subject to liability.

California Privacy Rights

If you are a California resident, you may have certain rights with respect to your personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These rights may include the right to know what personal information we collect, use, disclose, or sell; the right to request deletion of your personal information; the right to correct inaccurate personal information; the right to opt out of the sale or sharing of your personal information; and the right to non-discrimination for exercising your privacy rights.

To submit a privacy request or for more information about your California privacy rights, please contact us at info@wetakecareof.us. Please see our Privacy Policy for a full description of our data practices and your rights.